Magegee Warranty Terms
For the products puchased from online shops (Amazon, Lazada, Temu, etc): MageGee obeys the rules of the online platform.
Please contact the shop service to get the return, refund, repair or exchange service directly. MageGee will actively cooperate with the platform to solve any quality problem. 

For the products purchased from local distributing channel:
1. All products have a 12-month warranty period from the purchase date.
2. If any defect in manufacture or material confirmed by the seller appears within in 12 months, MageGee will arrange for such defect to be rectified without charge under the following conditions:
2.1. Present this warranty card with seller’s stamp when demanding service from MageGee local distributor. Present this warranty card and sales invoice when demanding service from MageGee online stores.
2.2. The defect is not due to use of the product for other than regular purpose, or an incorrect voltage, or use of improper accessories, or contrary to operating instructions, or to accident damage (whether in transit or otherwise), misuse, neglect or inexpert repair, or incorrect installation, or accessories belongs to the product, transportation.
3. The following conditions are out of MageGee warranty terms:
3.1. The defect appears out of 12-month warranty period.
3.2. The defect is caused by misuse, incorrect voltage, transit damage, incorrect installation, inexpert repair, or other reasons that are not caused by design, technology, manufacturing, material quality, etc.
3.3. The defect is caused by accidents or disasters, such as fire, earthquake, war, vandalism or theft.
3.4. The defect is caused by incompatibility with other hardware/ software that are not defined as system requirements.
3.5. The defect is caused by accessories, such as replaceable battery.
3.6. The warranty card or sales invoice can not be offered rightly.
Warranty Terms: